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This Week in Retail: The Top 5
By Adam Forrest, Director of Product Marketing As we get closer to the start of the holiday shopping season, we’re seeing an uptick in discussions around order fulfillment and logistics. With the...
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Know Thy Customer: Unlocking Social Engagement Opportunities
By Demandware Deb Shops recently won gold in the Social/Mobile Strategies category of the Retail TouchPoints’ Store Operations Superstar Awards for its creative #InstantPromDate promotion. (More on...
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Get Holiday Ready: Making Your Gift Guides Stand Out
By Sue Chapman, Director of Merchandising Practice Last week, we talked about ways to make your loyal customers feel like VIPs with access to your products at sale prices before those sales are open to...
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Don’t Confuse Twitter’s “Instant Purchase” with Easier “Shopping Experiences”
By Adam Forrest, Director of Product Marketing Twitter announced a new ‘buy’ button earlier this week and stated it is an early step to help make “mobile shopping” easier and more accessible for...
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Demandware’s Guide to Shop.org
By Demandware Heading to the annual Shop.org Summit in a few weeks? With a few jam-packed days of great sessions and meetings to attend, it can be a bit daunting to create your agenda. So we broke it...
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This Week in Retail: The Top 5
By Adam Forrest, Director of Product Marketing In today’s Top 5, we take a look at the continued trend of online retailers opening physical store locations, a new way to think of omni-channel and,...
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Get Holiday Ready: Product Finders and Gift Cards
By Sue Chapman, Director of Merchandising Practice Last week, we talked about ways to make your gift guides stand out by exploring creative gift segments and making it easy for your customers to find...
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Many Questions, Few Answers: Inventory Turnover in an Omni-channel World...
By Daniel Shim, Industry Strategy and Insights The pace of change in the retail industry is occurring at such breakneck speeds that few retailers have the opportunity to take a moment to consider how...
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This Week in Retail: The Top 5
By Adam Forrest, Director of Product Marketing In today’s post, we explore the increasing number of brick-and-mortar locations that are offering same-day delivery options for their customers, why big...
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Many Questions, Few Answers: Inventory Turnover in an Omni-Channel World...
By Daniel Shim, Industry Strategy and Insights We previously talked about the need for smart and effective inventory management, yet many retailers allow individual business units to manage their...
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Get Holiday Ready: Lessons for Holiday 2015
By Sue Chapman, Director of Merchandising Practice Over the last few weeks, we’ve talked about specific elements of getting ready for the 2014 holiday season. Believe it or not, looking ahead to...
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Many Questions, Few Answers: Inventory Turnover in an Omni-Channel World...
By Daniel Shim, Industry Strategy and Insights We’ve talked about why inventory management needs to be a transparent and connected process, underscored by some of the potential implications around...
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3 Commonly Overlooked Holiday Money-Makers
By Jim Davidson, Director of Research, Bronto Software Holiday marketing is simple. Make some money, keep customers happy and don’t work too hard. Easy-peasy! Ok, I could barely keep a straight face...
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Retail Growth & Innovation: Welcome to XChange Europe 2014
By Tom Ebling, CEO I’m looking forward to kicking off our 2014 XChange European Summit in Barcelona this year. As our 3rd annual European conference, I’m thrilled to say it will be the biggest one yet!...
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The 3 (New) Commerce Challenges
By Demandware Kicking off the opening keynote at Shop.org on September 30, Forrester Analyst Sucharita Mulpuru highlighted the growth of online retail – Forrester forecasts US online retail sales will...
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XChange Europe 2014: Day 1
By Amanda Massello, Product Marketing Earlier this week, we kicked off the 3rd Annual European XChange Summit for the Demandware community in Barcelona and continued celebration of Demandware’s 10 year...
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One Platform Strategy for the Store: A Priority on Both Sides of the Pond
By Ian Auerbach, Industry Principal, Product Management I spent the early part of the week in Barcelona at our XChange European Summit, where I had the opportunity to meet with a number of our clients...
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This Week in Retail: The Top 5
By Adam Forrest, Director of Product Marketing It’s that time of year when conversations rapidly shift to the holidays – new challenges, new opportunities and what retailers need to do to prepare for...
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Omni-Channel Order Management Strategy: No Longer a “Nice to Have”
By Rosa Portocarrero, Product Manager While at Shop.org earlier this month, I attended the session “Defining Omni-Channel for Your Brand: Setting Priorities to Meet Customer Expectations,” and it got...
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Servicing Surgical Shoppers
By Sue Chapman, Director of Merchandising Practice I recently served as a “doctor” during the Shop.org “Doctor Is In” sessions. During my conversations throughout these sessions, as well as broader...
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