By, Adam Ford, Solution Strategist Miki Berardelli, chief marketing officer, and Matt Marcotte, senior vice president of global stores, from Tory Burch kicked off Shop.org 2013 in Chicago yesterday with the first keynote of the conference. Miki and Matt covered a myriad of topics from the growth of the store footprint to omni-channel innovation and everything in between. A common theme at the conference this year is omni-channel and this keynote echoed that theme. Miki and Matt spoke about the convergence of their physical stores and digital through an intense focus on the customer. They explained that at Tory [...]
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